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Product Specialist

2 months ago

Provo, Utah, United States Qualtrics Full time
About Qualtrics

At Qualtrics, we're revolutionizing the way businesses deliver exceptional frontline experiences, build high-performing teams, and design products people love. As a pioneer in the Experience Management category, we serve over 18,000 clients globally, empowering them to create meaningful connections with their customers.

Product Specialist Role

We're seeking a highly skilled Product Specialist to join our team. As a key member of our organization, you'll be responsible for delivering exceptional customer experiences, becoming a technical subject-matter expert on the Qualtrics platform, and taking initiative to resolve complex issues.

Key Responsibilities
  • Become a technical expert on the Qualtrics platform
  • Deliver exceptional customer experiences through phone, email, or chat
  • Take initiative to resolve complex issues and improve processes
  • Work collaboratively with cross-functional teams to achieve business goals
  • Continuously learn and adapt to new technologies and products
Requirements
  • Bachelor's degree from a top university
  • Excellent analytical skills and attention to detail
  • Ability to communicate complex concepts effectively
  • Interest in technology and SaaS industry
  • Preferred: technical or hard science major, prior instructing or tutoring experience, and coding skills
What We Offer
  • Competitive salary and performance bonuses
  • Generous 401(k) match and wellness reimbursement
  • Unlimited sick days and flexible work arrangements
  • Opportunities for growth and professional development
Qualtrics Culture

We're a company that values diversity, equity, and inclusion. We believe in creating a workplace where everyone feels welcome and empowered to contribute. If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic team, we encourage you to apply.