Sales Associate

2 days ago

Hanover Hills, Maryland, United States The Children's Place Full time
Job Summary

The Sales Associate will play a key role in supporting the Store Leadership Team to achieve all company goals and initiatives. This includes providing excellent customer service, maintaining a new and clean store and backroom, and ensuring that all merchandise is presented and replenished according to company standards.

Responsibilities
  • Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
  • Greet and acknowledge customers while providing the appropriate level of service
  • Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for "out of stock" items when necessary
  • Exercise sound judgment in effectively addressing customer concerns
  • Demonstrate the appropriate level of selling skills to positively impact conversion
  • Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
  • Maintain appropriate stock levels and ensure that all sizes and styles are represented
  • Follow company standards of merchandise presentation, signage, and display
  • Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
  • Perform daily housekeeping duties to company standard
  • Guarantee company assets by ensuring adherence to all Loss Prevention procedures
  • Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
  • Contribute focused, well-managed efforts towards achievement of store goals
  • Exhibit flexibility by processing stock when necessary
Requirements
  • High School diploma or equivalent
  • Previous retail experience preferred
  • Must be at least 18 years of age
  • Excellent customer engagement
  • Demonstrated time management and organizational skills
  • Ability to work in team environment
  • Must be adaptable and flexible to changing priorities
  • Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
  • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs
Benefits

Benefits include: Paid Sick Time, Employee Discount, 401(k) and company match, Wellness Reimbursement, Adoption Assistance, free backup care (for kids, pets & the elderly), a variety of voluntary benefits and an employee assistance program. Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.

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