Customer Experience Representative

11 hours ago


Queen Creek, Arizona, United States Banner Health Full time
Job Summary

Banner Health is seeking a highly skilled and detail-oriented Customer Experience Representative to join our team. As a key member of our front office staff, you will play a critical role in ensuring a smooth patient flow process, providing exceptional customer service, and maintaining accurate patient records.

Key Responsibilities
  • Perform registration and check-in processes, including data entry, patient intake, and generating population health summaries.
  • Answer phones, take messages, and respond to patient inquiries in a timely and professional manner.
  • Verify insurance eligibility, obtain necessary authorizations, and ensure accurate coding for all charges.
  • Calculate and collect patient liability, explain financial policies, and provide alternative payment arrangements as needed.
  • Enter payments and charges, perform daily reconciliation, and balance cash drawers.
  • Confirm patient appointments, prepare patients for visits, and respond to requests for medical records.
  • Provide exceptional customer service, respond to patient concerns, and maintain a positive and professional demeanor.
Requirements
  • High school diploma or equivalent required.
  • Previous medical, financial services, or customer service experience preferred.
  • Strong communication, interpersonal, and problem-solving skills.
  • Ability to work independently, prioritize tasks, and manage multiple responsibilities.
  • Proficiency in common office software and ability to learn new systems quickly.
What We Offer

Banner Health is committed to providing a supportive and inclusive work environment, competitive compensation, and opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



  • Queen Creek, Arizona, United States Domino's Franchise Full time

    Job DescriptionAbout UsAt Domino's Franchise, we're passionate about delivering exceptional customer experiences and making a difference in our community. We're a dynamic and fast-paced organization that values teamwork, innovation, and customer satisfaction.Job SummaryWe're seeking a highly motivated and customer-focused Customer Service Representative to...


  • Queen Creek, Arizona, United States HomeGoods Full time

    {"title": "Customer Experience Specialist", "subtitle": "Join our team and deliver exceptional customer experiences", "content": "At HomeGoods, we're passionate about creating a unique shopping experience for our customers. As a Customer Experience Specialist, you'll play a key role in delivering exceptional customer service and ensuring our stores are...


  • Queen Creek, Arizona, United States Circle K Full time

    Customer Service Representative at Circle KAs a valued member of our team, you will play a key role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide prompt and courteous customer service, resolving issues in a professional and efficient manner.Ring up sales on the cash...


  • Queen Creek, Arizona, United States Bronson Kinkade Consulting Full time

    Unlock Your Sales PotentialAre you a driven individual seeking a challenging and rewarding sales opportunity? Bronson Kinkade Consulting is seeking a talented Sales Representative to join our team and help us deliver exceptional financial solutions to our clients.Key Responsibilities:Build and maintain strong relationships with clients to understand their...

  • Sales Representative

    3 weeks ago


    Queen Creek, Arizona, United States DISH Full time

    Unlock Your Sales Potential with DISHAs a Retention Account Executive at DISH, you'll play a critical role in driving sales growth and customer satisfaction. Our award-winning Inside Sales & Retention team is dedicated to delivering exceptional customer experiences and exceeding sales targets.Key Responsibilities:Sell DISH and Boost products and services to...

  • Sales Representative

    3 weeks ago


    Queen Creek, Arizona, United States DISH Full time

    Unlock Your Sales Potential with DISHAs a Retention Account Executive at DISH, you will play a critical role in driving sales growth and customer satisfaction. Our award-winning Inside Sales & Retention team is dedicated to delivering exceptional customer experiences and selling the value of our products and services.Key Responsibilities:Sell DISH and Boost...


  • Cave Creek, Arizona, United States Staff My Agency Full time

    Customer Service Representative OpportunityWe are seeking a talented and caring professional to join our team as a Customer Service Representative at Staff My Agency.This is a low-pressure position focused on delivering exceptional customer service for our insurance clients.As a Customer Service Representative, you will work to inspire customer loyalty and...


  • Cave Creek, Arizona, United States Staff My Agency Full time

    Staff My Agency is seeking a talented and caring professional to join our team as a Customer Service Representative. This is a low-pressure position focused on delivering exceptional customer service for our clients.As a Customer Service Representative, you will work to inspire customer loyalty and enhance the overall customer experience. Your...


  • Queen Creek, Arizona, United States PCRK Group Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at PCRK Group.Key Responsibilities:Drive sales growth through membership sales and service enhancementsCreate a positive customer experience and build relationships with our clienteleEducate clients on the benefits of our wellness...


  • Cave Creek, Arizona, United States Staff My Agency Full time

    Customer Service Representative OpportunityWe are seeking a talented and caring professional to join our team as a Customer Service Representative at Staff My Agency. This is a low-pressure position focused on delivering exceptional customer service for our clients.Key Responsibilities:Answer phones and greet clients in a friendly and professional...


  • Queen Creek, Arizona, United States Brandon Walsh - State Farm Agent Full time

    Position OverviewBrandon Walsh - State Farm Agent is in search of a dedicated professional to fill the role of Insurance Account Representative. This position is ideal for an enthusiastic individual eager to contribute to our agency's growth through meaningful interactions and exceptional customer service. If you possess a proactive mindset and excel in a...

  • Sales Associate

    5 days ago


    Queen Creek, Arizona, United States European Wax Center Full time

    Unlock Your Potential as a Beauty Advisor/Sales Associate at European Wax CenterWe're seeking a talented and enthusiastic Beauty Advisor/Sales Associate to join our team at European Wax Center. As a key member of our team, you'll play a vital role in delivering exceptional guest experiences and driving sales growth.Key Responsibilities:Provide personalized...


  • Queen Creek, Arizona, United States Brandon Walsh - State Farm Agent Full time

    Position OverviewBrandon Walsh - State Farm Agent is in search of a dedicated professional to fulfill the role of Insurance Account Representative. This position is ideal for an enthusiastic individual who is passionate about fostering customer relationships and enhancing our business through meaningful interactions and exceptional service.Key...


  • Queen Creek, Arizona, United States Brandon Walsh - State Farm Agent Full time

    Position OverviewBrandon Walsh - State Farm Agent is looking for a dedicated professional to fill the role of Insurance Account Representative. This position is ideal for an enthusiastic individual eager to contribute to the growth of our agency through meaningful interactions and exceptional customer service. If you are a proactive individual who excels in...


  • Queen Creek, Arizona, United States Genesys Cloud Services, Inc. Full time

    Drive Revenue Growth in Higher Education and Academic Medical CentersGenesys Cloud Services, Inc. is expanding its presence in the U.S. Public Sector market and is seeking a highly skilled Senior Account Executive to join our team. As a Senior Account Executive, you will be responsible for driving revenue growth in the Higher Education and Academic Medical...

  • Customer Service Lead

    2 weeks ago


    Cave Creek, Arizona, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a skilled and experienced Lead Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example.Key Responsibilities:Provide prompt and courteous customer service,...

  • Sales Representative

    3 weeks ago


    Cave Creek, Arizona, United States Nexus Innovations Full time

    Job SummaryNexus Innovations is seeking a highly motivated and customer-focused individual to join our team as a Sales Representative/Cashier with Representative Function. As a key member of our retail team, you will be responsible for providing exceptional customer service, managing daily store operations, and maintaining a high level of product...

  • Sales Representative

    4 weeks ago


    Cave Creek, Arizona, United States Nexus Innovations Full time

    Job SummaryNexus Innovations is seeking a highly motivated and customer-focused individual to join our team as a Sales Representative/Cashier with Representative Function. As a key member of our retail team, you will be responsible for providing exceptional customer service, managing daily store operations, and maintaining a high level of product...


  • Mesquite Creek, Arizona, United States Stellar Enterprises Full time

    About Stellar EnterprisesWe are a leading cooperative bank in Germany, committed to providing exceptional financial services to our customers. As we continue to grow and evolve, we are seeking a dedicated Private Customer Advisor to join our team.Key ResponsibilitiesProvide personalized financial guidance and support to customersAnalyze customer needs and...


  • Queen Creek, Arizona, United States Fresenius Medical Care North America Full time

    Job SummaryFresenius Medical Care North America is seeking a highly motivated and detail-oriented Patient Care Technician to join our team. As a Patient Care Technician, you will play a vital role in providing exceptional patient care and support to our patients undergoing dialysis treatment.Key ResponsibilitiesAssist patients with dialysis treatment,...