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Health and Wellness Support Specialist
2 months ago
We are seeking a highly motivated and customer-focused Wellness Associate to join our team at Lassen's Natural Foods. As a key member of our Vitamin and Cosmetic Department, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our business.
Key Responsibilities- Customer Service: Provide prompt, friendly, and knowledgeable service to all guests in the Vitamin and Cosmetic Department, answering questions and educating customers on products and services.
- Product Knowledge: Maintain a high level of knowledge on vitamins, supplements, and cosmetic items, including Lassen's monthly AD's and sales.
- Department Maintenance: Assist with maintaining minimum margin expectations, following and enforcing Lassen's stocking and facing policy, and ensuring accurate pricing and signage.
- Merchandise Management: Stock shelves, counters, or tables with merchandise, set up advertising displays, and arrange merchandise to promote sales.
- Physical Demands: Regularly stand, walk, use hands to handle or feel, reach with hands and arms, and talk or hear. Frequently lift and/or move up to 50 pounds, and occasionally sit, climb, or balance.
- Education: High school diploma or equivalent required.
- Experience: Previous customer service experience in a retail environment preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong product knowledge.