Retail Sales Associate

3 weeks ago


Los Angeles, California, United States Michaels Stores Full time
{"title": "Retail Sales Associate", "description": "

At Michaels Stores, we're looking for a talented Retail Sales Associate to join our team. As a key member of our sales team, you'll be responsible for providing exceptional customer service, maintaining store recovery standards, and preventing shrink with great service.

Key Responsibilities:

  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements
  • Participate in truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Participate in the planogram process (POGs) in both SBA and seasonal to ensure they are complete timely and accurately
  • Adhere to visual merchandising standards to ensure delivery of our brand promise to the customer
  • Merchandise recovery and go-backs
  • Help maintain seasonal sets and the feature space to our visual merchandising standards on a daily and weekly basis
  • Acknowledge customers, help locate product and provide solutions
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations
  • Support shrink and safety programs
  • Perform Store In Stock Optimization (SISO) duties as assigned
  • Operate cash register and line busting as assigned
  • Assist with Omni channel processes
  • Enroll customers in the Rewards program

Requirements:

  • Retail merchandising and customer service experience preferred
  • Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job
", "lang_code": "en-US"}

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