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Service Leader

2 months ago

Leland, North Carolina, United States Chipotle Full time
Job Summary

We are seeking a highly skilled and experienced Service Leader to join our team at Chipotle Mexican Grill. As a Service Leader, you will be responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served, and that the restaurant crew is well trained and provides good customer service.

Key Responsibilities
  • Food Safety and Quality Control
    • Ensure that all food is prepared and served safely and to the highest quality standards.
    • Monitor and maintain proper food handling and storage procedures.
    • Conduct regular food safety checks and report any issues to management.
  • Customer Service
    • Provide exceptional customer service to all guests, ensuring that their needs are met and exceeded.
    • Respond to customer complaints and concerns in a professional and timely manner.
  • Team Management
    • Lead and motivate a team of restaurant crew members to achieve high levels of performance and customer satisfaction.
    • Provide coaching and training to team members to improve their skills and knowledge.
  • Operations Management
    • Manage the day-to-day operations of the restaurant, including inventory management, scheduling, and cash handling.
    • Ensure that the restaurant is clean, organized, and well-maintained at all times.
Requirements
  • Experience
    • At least 1 year of experience in a restaurant or food service management role.
  • Skills
    • Excellent communication and leadership skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks.
    • Knowledge of food safety and quality control procedures.
  • Education
    • High school diploma or equivalent required.
What We Offer

As a Service Leader at Chipotle, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be challenged to grow and develop your skills. We offer a competitive salary and benefits package, as well as opportunities for advancement and professional growth.