Senior Quality Engineer

4 days ago

San Diego, California, United States Apple Full time
About the Role

We are seeking a highly skilled Senior Quality Engineer to join our iPhone & Core Technologies team at Apple. As a key member of our Product Operations team, you will be responsible for leading cross-functional technical teams to ensure operational readiness and quality excellence throughout the product development and high-volume production lifecycle.

Key Responsibilities
  • Product Quality Program Management:
    • Ensure operational technical readiness for all phases of the introduction cycle, including driving contract manufacturer preparation for pre-production builds
    • Own and drive key operational metrics including yield and UPH to ensure complete ramp readiness
    • Drive process development, documentation, optimization, and validation, including all equipment requirement plans
    • Develop and implement new technologies to enhance production quality, capacity, and efficiency
    • Provide regular VP-level communication of technical health of program
    • Generate Product Quality Plan (PQP)
    • Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites
    • Handle and triage quality critical issues
    • Drive ongoing product improvements with OEM partners
    • Support AppleCare Service & Engineering on specific requests
    • Conduct periodic reviews of Field/Factory Quality Data with OEM partners
    • Lead Weekly Quality Improvement Forums
    • Generate monthly Product Health summary
  • Core Technologies Quality Engineer:
    • Identify and drive quality improvement opportunities in future products
    • Lead Process FMEAs on new technologies and manufacturing processes
    • Lead technical Failure Analysis to support root cause analysis and issue resolution
    • Generate Product Quality Plan (PQP)
    • Establish quality monitoring mechanism which generates meaningful metrics providing indication of outgoing quality at all nodes in supply chain
    • Develop/Drive test correlation, metrology systems, sampling methods, cosmetics requirements, and more
    • Manage quality escalation and issues
    • Develop capable supplier that can be both technology and scaling partners
Requirements
  • 3+ years of Quality experience in one or more of the following disciplines: New Product Introduction / Design Engineering / Manufacturing Operations
  • BS in Mechanical, Electrical, Optical, Materials, or Industrial Engineering or equivalent
  • Strong statistical and data analytics skills - statistical process control and sampling methods
  • Data-driven and results-oriented approach to problem solving, failure analysis techniques
  • Exceptional ability to build relationships; clear, consistent communication; data-driven and results-oriented; enthusiastic and motivated
  • Laser-focused on the smallest details and able to use data forensics to solve complex manufacturing assembly quality issues
Preferred Qualifications
  • MS/PhD in Mechanical, Electrical, Optical, Materials, or Industrial Engineering or equivalent
  • Experience partnering with off-shore manufacturers, high-volume production, and traveling to manufacturing sites
  • Direct experience program managing functional engineering teams (ME, EE, TE, DFX, or other)

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