Patient Care Coordinator Senior

5 days ago


Portland, Oregon, United States Optum Full time

Optum is a global healthcare organization that utilizes technology to improve health outcomes for millions of people. To achieve this mission, the Patient Care Coordinator plays a crucial role in delivering exceptional customer service and ensuring seamless clinic operations.

Job Summary

The ideal candidate will possess strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. This position requires a high school diploma or equivalent and at least one year of experience in customer service or a related field. Microsoft Office proficiency is also essential for success in this role.

A competitive salary of $45,000 - $60,000 per annum, plus benefits, awaits the successful candidate. If you are a motivated individual who is passionate about delivering excellent patient care, we encourage you to apply.

Responsibilities
  • Check patients in and out for scheduled appointments
  • Collect and process patient payments
  • Process incoming and outgoing mail
  • Schedule, cancel, and change appointments within the electronic medical record (EMR)
  • Verify insurance eligibility using the EMR or insurance portal electronic verification system
  • Act as a resource person to patients and staff regarding clinic and front office operations
Requirements
  • High School Diploma/GED (or higher)
  • 1+ years of Microsoft Office experience
  • 1+ years of customer service experience
Benefits

We offer a comprehensive benefits package, including:

  • Paid Time Off which starts accruing with your first pay period, plus 8 paid holidays
  • Medical Plan options, along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance, Short-term disability, and Long-Term Disability coverage
  • 401(k) Savings Plan and Employee Stock Purchase Plan
About Optum

At Optum, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life, regardless of race, gender, sexuality, age, location, or income. Our commitment to equity and environmental sustainability drives our decision-making processes and informs our actions every day.



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