Sports Force Parks Event Coordinator
4 weeks ago
Job Summary
We are seeking a highly motivated and detail-oriented individual to join our team as a Field Marshal at Sports Force Parks. As a Field Marshal, you will play a critical role in ensuring the smooth operation of our events, providing exceptional customer service, and maintaining a safe and enjoyable environment for our guests.
Key Responsibilities
- Provide exceptional customer service to guests, including greeting them with a smile and positive attitude.
- Ensure guests understand the park layout and direct them to their assigned field.
- Understand events happening on any given day to ensure a high-quality guest experience.
- Be familiar with Sports Force Parks Facility Guidelines and Code of Conduct policies.
- Be familiar with tournament rules and regulations.
- Introduce yourself to coaches and umpires upon their arrival and ensure they know you are available to assist.
- Ensure correct teams are at the correct field.
- Locate missing teams, notify the Field Lead if a team is late or does not show up.
- Complete scorecards after games with official and coaches' signatures and officials' ratings.
- Notify the Field Lead in situations requiring additional support.
- Radio UIC/Assignor at the beginning of the last inning.
- Check water levels and notify maintenance if refills are needed.
- Ensure game balls are at the field before each game begins.
- Account for all game balls at the end of each game.
- Ensure all trash is cleaned between games, including sweeping the perimeter fence and dugouts.
- Present trophies and awards when needed.
- Turn off lights and return scoreboards, cards, and other items at the end of the night.
- Support park operations, including opening and closing procedures, cash controls, and other functions in a customer service-based environment.
Qualifications
- Ability to work long hours and weekends seasonally.
- Ability to stand for long periods and walk long distances throughout the park.
- May be asked to lift items up to 30 lbs. to accomplish job duties.
- Ability to work well in a fast-paced environment in large, crowded areas of an outdoor park.
- Routinely exposed to extreme hot/cold weather conditions.
Preferred Qualifications
- Ability to provide exceptional customer service skills and adhere to Company Service Standards.
- Cash handling or checkout experience is preferred but not required.
- Ability to operate a personal computer and effectively use scanning equipment.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Ability to work independently and as a team member.
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