Climbing and Adventure Team Member
1 month ago
Cedar Point Sports Center is a premier sport, recreation, and entertainment destination focused on improving the health and economic vitality of the community. We are seeking a Climbing and Adventure Team Member to join our championship-level team, dedicated to providing exceptional guest experiences and promoting a culture of fun, fulfillment, and service.
Key Responsibilities- Provide exceptional customer service to guests and climbers, ensuring a positive and welcoming experience.
- Assist guests with check-in procedures, process payments, and assign barcode key tags to monthly members.
- Manage memberships and family units within the Dash Platform, ensuring accurate tracking and record-keeping.
- Stay knowledgeable about pricing, events, equipment, and climbing structures, providing expert guidance to guests.
- Complete daily assignments and tasks as directed by management, ensuring seamless operations.
- Ability to work with diverse age groups, from pre-school to adult.
- Flexible work schedule, including nights, weekends, holidays, and long hours, with regular attendance required.
- Proficiency with computers, barcode scanners, webcams, and online waivers.
- Excellent communication and interpersonal skills, with the ability to maintain focus in high-volume, fast-paced environments.
- Detail-oriented and organized, with the ability to multitask and prioritize tasks.
- Ability to remain calm and focused in difficult situations, with a commitment to safety and well-being.
- Must be at least 18 years old.
- Ability to stand for long periods, with proficiency in climbing equipment, procedures, and elements.
- Manual belaying in case of emergency, with the ability to lift 40 lbs. waist-high.
- Proper uniform and attire required.
- Climbing experience, with a passion for adventure and recreation.
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