Climbing and Adventure Team Member

1 month ago


Sandusky, Ohio, United States The Sports Facilities Companies Full time
Job Overview

Cedar Point Sports Center is a premier sport, recreation, and entertainment destination focused on improving the health and economic vitality of the community. We are seeking a Climbing and Adventure Team Member to join our championship-level team, dedicated to providing exceptional guest experiences and promoting a culture of fun, fulfillment, and service.

Key Responsibilities
  • Provide exceptional customer service to guests and climbers, ensuring a positive and welcoming experience.
  • Assist guests with check-in procedures, process payments, and assign barcode key tags to monthly members.
  • Manage memberships and family units within the Dash Platform, ensuring accurate tracking and record-keeping.
  • Stay knowledgeable about pricing, events, equipment, and climbing structures, providing expert guidance to guests.
  • Complete daily assignments and tasks as directed by management, ensuring seamless operations.
Requirements
  • Ability to work with diverse age groups, from pre-school to adult.
  • Flexible work schedule, including nights, weekends, holidays, and long hours, with regular attendance required.
  • Proficiency with computers, barcode scanners, webcams, and online waivers.
  • Excellent communication and interpersonal skills, with the ability to maintain focus in high-volume, fast-paced environments.
  • Detail-oriented and organized, with the ability to multitask and prioritize tasks.
  • Ability to remain calm and focused in difficult situations, with a commitment to safety and well-being.
  • Must be at least 18 years old.
Working Conditions and Physical Demands
  • Ability to stand for long periods, with proficiency in climbing equipment, procedures, and elements.
  • Manual belaying in case of emergency, with the ability to lift 40 lbs. waist-high.
  • Proper uniform and attire required.
Preferred Qualifications
  • Climbing experience, with a passion for adventure and recreation.

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