Petco Veterinary Technician Lead

3 weeks ago

Lemon Grove, California, United States Petco Full time

Petco is a dynamic health and wellness company focused on enhancing the lives of pets, pet parents, and our team members. As a Veterinary Technician Lead, you will be a crucial part of our mission to improve lives by doing what's right for pets, people, and our planet.

Position Overview:

This leadership role involves providing exceptional veterinary care to our full-service hospital patients and delivering top-notch customer service to their owners. As a Veterinary Technician Lead, you will embody our company's values, setting the tone for technical and customer support in the hospital.

Key Responsibilities:

You will be responsible for:

  • Greeting and escorting clients and patients, obtaining vital signs, recording them in the electronic medical record, and documenting patient visits.
  • Assisting veterinarians with appointments, surgery, dentistry, and euthanasia, under their direct supervision and the Hospital Office Manager or Hospital Leader on Duty.
  • Performing patient restraint, obtaining and processing laboratory samples, handling and dispensing medications, and maintaining the electronic medical record.
  • Scheduling appointments, communicating with clients, educating them, relaying test results, maintaining inventory, and managing accounts receivable.
  • Preparing patients for surgical and dental procedures, inducing and monitoring anesthetized patients, monitoring recovery, and preparing them for discharge or transfer as needed.
  • Providing in-hospital treatments, giving medications, and keeping patients clean, watered, and fed, as directed by the veterinarian.
  • Participating in staff training and knowledge dissemination as required.
  • Maintaining a clean hospital environment and performing regular cleaning tasks based on necessity and a pre-determined schedule.

Additional Responsibilities:

  • Performing additional duties as assigned and providing backup phone and front desk support when needed.

Requirements:

To be successful in this role, you should have:

  • A college education or equivalent, with a certification as a Credentialed Veterinary Technician in the state where the hospital is located.
  • At least one year of experience as a Veterinary Technician or in a veterinary practice.
  • Excellent written and verbal communication skills.
  • Compassion, sympathy, and the ability to maintain a professional attitude in emotionally challenging situations.
  • Telephone and computer skills.
  • A willingness to learn, offer creative ideas, and adapt to change as a team player.

Work Environment:

The majority of your work will be conducted in the Vetco Total Care full-service hospital. This role requires bending, kneeling, lifting up to 30 pounds, and standing for extended periods. You will spend a significant amount of time interacting with clients and their pets.

Estimated Salary:

$18.75 - $30.25 per hour, based on the role's responsibilities and your location.

Benefits:

Petco offers a comprehensive benefits package, including health and financial benefits, 401K, incentives, and PTO. For more information, please visit Petco's Total Rewards page.

Language: English

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