Veterinary Assistant

3 weeks ago

Elk Grove, California, United States Petco Full time
Petco Veterinary Assistant Job Description

Create a healthier, brighter future for pets, pet parents, and people. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self, and nurture your wellbeing, Petco is the place for you.

  • We love all pets like our own.
  • We're the future of the pet industry.
  • We're here to improve lives.
  • We drive outstanding results together.
  • We're welcome as we are.

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico, and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers.

Position Purpose:

The purpose of this position inherently involves providing excellent medical care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the practice.

Key Responsibilities:
  • Greet clients and patients arriving for appointments and escort them into an exam room, obtain weight and vital signs (temperature, pulse, respirations) and record the electronic medical record.
  • Assist doctors with appointments (routine and emergency), surgery, dentistry, and euthanasia, under supervision from the veterinarian credentialed veterinary technician, HOM, and HLOD.
  • Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian, and help maintain the electronic medical record.
  • Schedule appointments, provide client education, relay test results to doctors and clients, and maintain and update client/patient records.
  • Help prepare patients for surgical and dental procedures and assist doctors and/or veterinary technicians in anesthetizing patients. Under supervision of the veterinarian and/or veterinary technician, assistants will maintain patients safely under anesthesia while monitoring vital parameters, help monitor patients during recovery, and prepare them for hospital discharge or transfer to an overnight care facility.
  • Under supervision of the veterinarian and/or veterinary technician, perform in-hospital treatments for sick patients, including giving injectable and oral medications, as well as intravenous fluid therapy; keep patients clean, watered, and fed (when indicated and directed by doctors), safely walk canine patients when necessary for elimination.
  • Under direction of the HOM/HLOD, assist in the training of new staff members and general dissemination of knowledge as required.
  • Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule.
Additional Responsibilities:
  • Perform additional duties as assigned.
  • Provide backup phone and front desk support as needed.
Supervision:

In all activities related to the care of individual patients, the incumbent will take direct supervision from the veterinarians as well as the Veterinary Technician. For purposes of overall supervision, the incumbent takes direction from the HOM/HLOD or from the supervising technician for the shift.

Impact:

This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position is critical to ensuring that we have a cohesive, well-trained, and motivated technical team. The desired end-result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction.

Education/Experience:
  • Preferred to have at least 1-year previous experience working in veterinary practice or sufficient relatable animal care experience to ensure excellent performance at the above-listed skills.
  • Must have excellent written and verbal communication skills.
  • Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
  • Must have telephone and computer skills.
  • Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.
Work Environment:

The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary), and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.

This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

$15.50 - $25.00

Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO, see https://careers.petco.com/us/en/key-benefits

To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop

Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop

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