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Application Systems Analyst
2 months ago
The Application Analyst Associate plays a vital role in supporting the mission, vision, and values of Northwestern Memorial Healthcare (NM). This position adheres to the organization's Code of Ethics and Corporate Compliance Program, ensuring compliance with all relevant policies, procedures, guidelines, and regulatory standards.
About Northwestern Medicine Information ServicesNorthwestern Medicine Information Services drives innovative, high-value solutions to transform healthcare. Our team is committed to providing exceptional service to patients, guests, and internal clients across the organization. To ensure excellence, we strive to ensure that our systems work together seamlessly.
Key Responsibilities- Develops skills necessary to support assigned services and systems while learning the integration and interaction of all supported services and systems.
- Monitors the production issue queue and resolves issues while maintaining our Customer Service Level Agreements.
- Executes project tasks as assigned under the direction of the IS Manager, Team Lead, or Senior IS Application Analyst, and executes routine support with assistance.
- Adheres to and enhances quality assurance standards, systems development, and delivery methodologies.
- Contributes to ongoing process to integrate end-users' requests with software functionality.
- Contributes to analysis and recommendations relating to application build and functionality of systems to ensure reliability for current and/or future use.
- Develops diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment.
- Participates in on-call rotation.
