Infrastructure Specialist

2 days ago

Tampa, Florida, United States Hillsborough County Full time
Job Summary

We are seeking a highly skilled Enterprise Architect to join our team at Hillsborough County. As a key member of our IT department, you will be responsible for designing and implementing enterprise infrastructure technology standards and multi-platform hardware/software solutions for our network servers, storage systems, backup systems, personal computers, peripherals, and end user devices.

Key Responsibilities
  • Perform advanced research and development to establish enterprise architecture standards, infrastructure technology standards, and multi-platform hardware/software solutions.
  • Engineer solutions using established technology standards to develop multi-platform hardware/software solutions.
  • Perform project management duties on complex global, enterprise technology projects in accordance with established project management methodology.
  • Act as team technical liaison for externally managed technology projects originating from the Enterprise Project Management Office as well as other Departments and provide project management mentoring for Network Administrators and Network Engineers.
  • Monitor and control special technology infrastructure projects serving as liaison to senior management, reporting on the status, identifying issues, and taking action.
  • Provide advanced technical debugging and troubleshooting for escalated complex issues in supporting multiple infrastructure platforms related to enterprise network servers, storage systems, backup systems, personal computers, peripherals, and end user devices.
  • Provide administrative and technical guidance/support for subordinate-level technical positions.
  • Reviews and monitors performance and performs capacity planning of enterprise infrastructure systems and develops management recommendations for the implementation of enhancements to the enterprise architecture.
  • Recommends innovative solutions to reduce operational costs, improve client productivity, and enhance the efficiency & reliability of the enterprise infrastructure.
  • Performs enterprise-level technical design, implementation, maintenance, optimization, and troubleshooting of enterprise Active Directory tree/forest and domain trust and synchronizations.
  • Develops, edits, and presents technical designs, network diagrams, project plans, technology plans/roadmaps, and other technical reports.
  • Develops and reviews procurement-related documentation including Requests for Proposals and Scope of Works.
  • Performs server and computer builds installing multi-platform operating systems & applications and deploying through automation.
  • Performs configuration, optimizing, monitoring, and system backups for enterprise network servers, storage systems, backup systems, personal computers, peripherals, and end user devices.
  • Performs remedial troubleshooting for hardware and software systems, preventative maintenance, patching, and upgrades for enterprise network servers, storage systems, backup systems, personal computers, peripherals, and end user devices.
  • Performs as supervisor to oversee subordinate technical personnel engaged in performance of installation, maintenance, and support of hardware and software systems.
  • Provides mentoring and training to peers and subordinates.
Requirements
  • Bachelor's degree from an accredited college or university with a major in information technology or related engineering field.
  • Six years of experience troubleshooting and supporting enterprise level hardware/software solutions for network servers, storage systems, backup systems, personal computers, peripherals, and end user devices, and experience managing complex enterprise technology projects in accordance with established project management methodology.
  • Or an equivalent combination of education (not less than a high school diploma/GED), training, and experience that would reasonably be expected to provide the job-related competencies noted above.
Physical Requirements
  • Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of light weight (5-10 pounds).
  • Tasks may involve extended periods of time at a keyboard or workstation.
  • Work is usually performed in an office environment.
Work Category
  • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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