Customer Service Representative

2 weeks ago


McAllen, Texas, United States Golden Corral Full time

We are seeking a skilled and friendly individual to join our team as a Cashier/Host at Golden Corral. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service and ensuring a positive dining experience for our customers.

Key Responsibilities:
  • Guest Service:
    • Welcoming guests as they enter the restaurant and offering a personalized invitation to return as they leave.
    • Providing assistance to guests who may need help, including processing GC On the Go To-Go orders.
    • Handling payments accurately and ensuring a smooth checkout process.
    • Staying knowledgeable about our menu and prices to provide informed recommendations to guests.
  • Cleanliness:
    • Maintaining a clean and organized workspace, including the vestibule, host/cashier station, and surrounding areas.
    • Ensuring the buffet is set up properly and labels are correct, and cleaning all buffets and surrounding areas.
    • Following local health department laws and regulations to maintain a safe and clean environment.
  • Operational Excellence:
    • Informing the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery.
    • Ensuring drawer balances with daily paperwork and maintaining accurate records.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.



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