Cannabis Retail Associate

5 days ago


West Newton, United States Ascend Wellness Holdings Full time
Job Overview:

Ascend Wellness Holdings is seeking a skilled Part-Time Dispensary Associate to join our team in Newton, MA. This role will involve providing top-notch customer service, managing sales transactions, and contributing to a positive retail environment.

Key Responsibilities:

  1. Provide exceptional customer service, ensuring a positive retail experience
  2. Manage sales transactions, including guiding customers through purchases and responding to inquiries
  3. Maintain a well-stocked and organized sales floor, including displays and menus
  4. Fulfill and pack customer orders, moving them from fulfillment areas to the sales floor
  5. Develop product knowledge to offer customers the most up-to-date information and advice
  6. Use and maintain the point of sale (POS) system accurately and efficiently
  7. Perform cash handling, customer cart management, and transaction ringing tasks accurately
  8. Enter customer data accurately and in a timely manner
  9. Strive to achieve team and individual performance goals
  10. Verify proper paperwork, documentation, and required identification for customers
  11. Execute inventory, visual merchandising, marketing, customer service, or other in-store operations as directed
  12. Report any observed inconsistencies or hazards to Store Leadership
  13. Maintain a clean, organized, safe and inviting store environment
  14. Complete store opening and closing checklists

Requirements:

  • Must be at least 21 years of age
  • High school diploma or general education degree (GED)
  • Retail experience preferred, cannabis retail experience a plus
  • Exceptional customer service skills
  • Knowledge of basic computer skills
  • Cannabis point of sale (POS) software a plus
  • Positive attitude, team player and strong work ethic
  • Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
  • Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
  • Must have excellent organization and time management skills
  • Must be focused, pay close attention to detail
  • Must be able to communicate clearly and effectively

About Us:

Ascend Wellness Holdings is a leading vertically integrated cannabis cultivator, processor and provisioning center operator. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. Our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team.

Salary:

$15-$18 per hour, depending on experience



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