Shift Team Lead
3 weeks ago
We are seeking a highly motivated and organized Retail Shift Lead to join our team at StateHouse Holdings. This is an excellent opportunity for a driven individual who is passionate about cannabis sales and customer service.
The successful candidate will have a strong background in retail management, with experience in leading teams and driving sales growth. As a Retail Shift Lead, you will be responsible for ensuring seamless customer interactions, maintaining accurate inventory records, and executing marketing initiatives that drive sales and revenue.
Salary: $65,000 per year (estimated)
Key Responsibilities:
- Manage daily operations, ensuring a smooth and efficient customer experience
- Maintain accurate inventory records, including tracking stock levels, managing returns and exchanges, and ensuring proper labeling and display
- Develop and implement marketing initiatives, including promotions, events, and social media campaigns
- Train and develop new employees, providing coaching and feedback to ensure they meet performance expectations
- Collaborate with colleagues across departments to achieve common goals and objectives
- Manage cash handling procedures, accurately processing transactions and distributing cash tips to team members
Requirements:
- High school diploma or equivalent required; degree in business administration or related field preferred
- Minimum 1-3 years' experience in retail management, with a focus on customer service, inventory management, and team leadership
- Strong knowledge of Microsoft Word and Excel, with advanced skills in data analysis and financial reporting
- Ability to work effectively in a fast-paced environment, prioritizing tasks and meeting deadlines while maintaining attention to detail
- Excellent communication and interpersonal skills, with a passion for delivering exceptional customer experiences
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