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Office Administrator

4 weeks ago

Alamo, California, United States Equity LifeStyle Properties Full time

About the Role:

We are seeking a highly skilled and detail-oriented Office Clerk to join our team at Equity LifeStyle Properties. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests and residents.

Your Key Responsibilities:

  • Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
  • Process payments and deposits.
  • Run reports and submit maintenance request forms to ensure office efficiency.
  • Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
  • Prioritize customer satisfaction, address conflicts and solve problems promptly.

Requirements:

  • High school diploma or equivalent experience.
  • 1+ years of experience in customer service with exceptional customer service skills.
  • Strong organizational skills and meticulous attention to detail.
  • Computer literacy and the ability to learn new systems.

What We Offer:

In return for your excellent skills and abilities, we offer a comprehensive benefits package including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.