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Optical Customer Support Professional

3 weeks ago


Lawrenceville, Georgia, United States Global Channel Management Full time

About Global Channel Management's Eyewear Customer Service Rep Role:

Job Overview

At Global Channel Management, we are seeking a highly skilled Optical Customer Support Professional to join our team. This role is responsible for providing exceptional customer service by answering outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders, and answering optical-related technical questions.

Responsibilities
  • Prioritize and problem-solve customer issues and concerns.