Technical Service Representative

3 weeks ago


Harrisburg, Pennsylvania, United States PATRIOT STAFFING & SERVICES LL Full time

**About the Role:**

We are seeking a highly skilled Technical Service Representative to join our team in Sunbury, PA. As a Technical Service Representative, you will be responsible for providing excellent customer service and technical support to our clients.

Responsibilities:

  • Travel to various stores in the area to provide technical support and repair services
  • Install, configure, and troubleshoot network equipment, printers, and other devices
  • Diagnose and resolve technical issues related to POS systems, VOIP/telephony, routers, switches, printers, scanners, servers, and PC's
  • Develop and maintain strong relationships with clients to ensure their technical needs are met

Requirements:

  • Minimum 2 years of experience in a technical support role
  • Strong knowledge of Microsoft Windows OS, networking fundamentals, and hardware installation
  • Excellent communication and problem-solving skills
  • Clean driving record and reliable transportation

Compensation:

$22-25/hour on a 1099 basis, reimbursed mileage at $0.67 per mile after the initial 50 miles threshold limit every day

Benefits:

  • Professional attire required (business casual)
  • Mileage reimbursement
  • Overtime opportunities with Manager approval


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