Technical Service Representative
3 weeks ago
**About the Role:**
We are seeking a highly skilled Technical Service Representative to join our team in Sunbury, PA. As a Technical Service Representative, you will be responsible for providing excellent customer service and technical support to our clients.
Responsibilities:
- Travel to various stores in the area to provide technical support and repair services
- Install, configure, and troubleshoot network equipment, printers, and other devices
- Diagnose and resolve technical issues related to POS systems, VOIP/telephony, routers, switches, printers, scanners, servers, and PC's
- Develop and maintain strong relationships with clients to ensure their technical needs are met
Requirements:
- Minimum 2 years of experience in a technical support role
- Strong knowledge of Microsoft Windows OS, networking fundamentals, and hardware installation
- Excellent communication and problem-solving skills
- Clean driving record and reliable transportation
Compensation:
$22-25/hour on a 1099 basis, reimbursed mileage at $0.67 per mile after the initial 50 miles threshold limit every day
Benefits:
- Professional attire required (business casual)
- Mileage reimbursement
- Overtime opportunities with Manager approval
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