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Support Team Member

2 months ago

Saint Paul, Minnesota, United States The Millennium Group Full time
Job Overview

The Millennium Group is seeking a highly motivated and detail-oriented individual to join our team as a Customer Support Specialist. As a key member of our operations team, you will play a critical role in providing exceptional customer service and support to our clients.


Key Responsibilities:
  • Provide top-notch customer service and support to clients via phone, email, and in-person interactions
  • Process and manage incoming mail and packages, ensuring accurate and timely delivery
  • Conduct research to resolve unidentified mail and ensure proper routing
  • Operate scanning equipment and enter data into software programs with high accuracy
  • Utilize Microsoft Office skills to maintain records and reports
  • Interact with clients in a professional and courteous manner, building strong relationships and trust
  • Work independently with minimal supervision, prioritizing tasks and managing time effectively

Requirements:
  • High School diploma or equivalent required
  • Excellent written and verbal communication skills
  • Exceptional attention to detail and accuracy
  • Able to lift 50 pounds and work in a fast-paced environment
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook
  • Ability to handle confidential and sensitive information with discretion

Benefits:
  • Opportunity to work with a dynamic and growing company
  • Competitive compensation and benefits package
  • Professional development and growth opportunities
  • Collaborative and supportive work environment