Accounts Receivable Analyst

1 week ago


Waltham, Massachusetts, United States Softworld, a Kelly Company Full time

Job Title: Accounts Receivable Analyst

Job Location: Waltham, MA

Job Summary:

We are seeking a highly skilled and detail-oriented Accounts Receivable Analyst to join our team at Softworld, a Kelly Company. As an Accounts Receivable Analyst, you will play a crucial role in ensuring the accuracy and efficiency of our financial operations, contributing to the overall excellence of our services.

Key Responsibilities:

Customer Collections:

  • Lead the collection process, including monitoring overdue accounts, negotiating payment plans, and resolving disputes with customers.
  • Confer with customers by telephone and email in attempt to determine reason for overdue payment.

Customer Relationship Management:

  • Maintain strong relationships with key customers to ensure prompt payment and address any billing or payment issues.
  • Support a high volume of customers by following defined collection strategy for making daily calls to customers and following up on arrangements made for resolution of outstanding balances.

Reconciliation:

  • Ensure all accounts receivable records are accurate, complete, and reconciled regularly.

Reporting:

  • Assist AR Manager to prepare and present AR reports, including aging reports, collection metrics, and cash flow forecasts, to senior management.

Process Improvement:

  • Identify opportunities to streamline and improve AR processes, implementing best practices to enhance efficiency and reduce errors.

Compliance:

  • Ensure compliance with company policies, accounting standards, and legal requirements related to accounts receivable.

Systems Management:

  • Oversee the use of AR software and systems, ensuring they are used effectively and updated as needed.

Qualifications:

Education:

  • Preferred but not required - bachelor's degree in accounting, finance, business administration, or a related field.
  • Experience may substitute for education.

Experience:

  • Minimum of 2-3 years of experience in accounts receivable.

Skills:

  • Customer collections and account reconciliation experience
  • Excellent teamwork skills
  • Proficient in Microsoft Office Suite, particularly Excel (Pivot Tables, Vlookup, Concatenate, etc.)
  • Experience with accounting/AR software (e.g., SAP, Microsoft Dynamics, Oracle, QuickBooks). Experience working with Microsoft Dynamics GP or Microsoft D365 is helpful, but not required.
  • Experience with Bullhorn or eRecruit ATS/CRM software is preferred but not required.
  • Customer VMS (Vendor Management System) reporting and analysis
  • Strong understanding of accounting principles and financial reporting
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet tight deadlines
  • Conducting account research and analysis on customer statements
  • Maintaining an accurate and well-documented AR aging report
  • Assisting in customer credit evaluations


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