Night Shift Hospitality Associate

2 weeks ago


Taos, New Mexico, United States Shaner Hotel Group Full time
Job Overview
The Night Shift Hospitality Associate plays a critical role in maintaining the quality of our hotel's operations. As a Night Auditor, you will be responsible for handling guest complaints, balancing financial transactions, and performing administrative tasks.

Main Duties
- Handle guest complaints and concerns in a professional manner
- Process check-ins and check-outs according to established hotel procedures
- Adhere to payment, cash handling, and credit policies/procedures
- Generate, print, and distribute daily reports to designated departments/personnel

Qualifications
- High school diploma or equivalent required
- Minimum one year customer service experience; previous hotel experience preferred
- Excellent communication and problem-solving skills
- Ability to work flexible schedules, including weekends and holidays

About Our Company
Shaner Hotels is a renowned hospitality group, offering a range of services for investors, hotel owners, and brands. With a portfolio of over 65 properties, we strive to deliver exceptional experiences for our guests.

Estimated Salary: $55,000 - $70,000 per year.

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