Senior Operations Manager

3 weeks ago


Charlotte, North Carolina, United States Gradum Baseball Full time

Job Summary
Gradum Baseball is seeking a highly motivated and experienced Senior Operations Manager to lead the growth and development of our facilities. The ideal candidate will have a strong background in sales, customer service, and management, with a proven track record of driving business growth and improving customer satisfaction.

Key Responsibilities
• Oversee daily operations at our facilities to ensure seamless delivery of services to clients.
• Develop and implement strategies to grow our client base through sales and superior customer service.
• Collaborate with leadership to understand growth strategies and execute plans accordingly.
• Ensure timely processing of daily reports and maintain accurate records using our CRM software.
• Provide outstanding service to clients, whether in-person, virtually, or over the phone.

Requirements
• 2 years of college baseball experience.
• Experience in sales and customer service.
• High energy individual with excellent communication and interpersonal skills.
• Availability to work Monday through Friday from 3:00 pm to 10:00 pm and Saturday from 9:00 am to 3:00 pm.

What We Offer
• Competitive salary range of $52,000 to $100,000.
• Opportunity to grow rapidly with a dynamic and growing company.
• Performance-based commissions for meeting and exceeding sales targets.



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