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Senior Venue Manager

2 months ago

Tacoma, Washington, United States ASM Global Full time
About the Role

ASM Global is seeking a highly skilled and experienced General Manager to oversee the operations of The Tacoma City Theaters, a premier entertainment venue in the Pacific Northwest. As a key member of our team, you will be responsible for managing the day-to-day activities of the venue, ensuring seamless execution of events, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Event Management: Oversee the planning, coordination, and execution of events, including concerts, performances, and corporate events.
  • Facility Management: Ensure the venue is maintained to the highest standards, including maintenance, repairs, and upgrades.
  • Staff Management: Supervise and manage a team of staff, including event coordinators, technicians, and customer service representatives.
  • Marketing and Promotion: Develop and implement marketing strategies to promote the venue and attract new business.
  • Financial Management: Manage the venue's budget, including revenue and expense tracking, and ensure financial stability.
  • Customer Service: Provide exceptional customer service to clients, ensuring their needs are met and exceeded.
Requirements
  • Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field.
  • Experience: Minimum 5-7 years of experience in a senior management role in the entertainment or hospitality industry.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, and strong problem-solving skills.
About ASM Global

ASM Global is a world-leading venue management company, operating over 350 venues worldwide. We are committed to delivering exceptional experiences for our clients, guests, and employees. If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply.