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Network Development Specialist

2 months ago


Delray Beach, Florida, United States FirstLight Home Care Full time
Job Summary

Duties: Establish and maintain relationships with referral sources through presentations, face-to-face interactions, phone calls, and meetings to increase revenue through direct referrals. Collaborate with the FirstLight team to monitor goals related to billable hours, client numbers, and revenue. Report schedule and results to the immediate supervisor on a weekly basis, discuss networking activities, and revise the plan as needed.

Qualifications
  • Strongly recommend a college degree in Business, Marketing, or Health Care, along with two years of related experience and/or training.
  • Experience in home care or other service industry preferred.
  • Requires proficiency in contact relationship management (CRM) software.
  • Must possess and demonstrate excellent communication and presentation skills, as well as a positive, professional business image.
Essential Functions
  • Seek out and develop relationships with various Referral Sources.
  • Conduct at least 35 visits per week - a mix of medical and non-medical/new and follow-up calls.
  • Establish a Networking plan and actively use it as a working tool, which is revisited as requested/needed.
  • Visit existing referral sources to maintain and grow partner relationships.
  • Update prospects, clients, and referral sources database for contact/and or mailing lists.
  • Track Networking efforts and review them with supervisor on a weekly basis.

This job description is not intended to be all-inclusive. The employee will be expected to perform other reasonable related duties as assigned.

Traits and Characteristics of a Successful Networker
  • Dynamic and energetic.
  • Passionate about working with people and building long-term relationships.
  • Engaging, approachable, and likeable. Able to connect with referral sources and gain their trust.
  • Able to handle rejection with resolve and not dejection.
  • Able to look beyond the levels of competition and penetrate accounts that have been ingrained with competitors.
  • Understand the level of commitment, dedication, and consistency of networking in this industry.
  • They know that the silver bullet (big account) approach does not work. It is a shotgun (building many relationships) approach.
  • Multiple channels to create constant contact with prospects and constant displaying of the brand name.
  • This is referral (lead) generation not direct sales. Attend events, do speaking engagements, volunteer, etc.
  • Asking questions: Must learn and quickly understand how to dig deeper for business on every meeting, but do it in a softer, deliberate way without prospect feeling interrogated.
  • Organized, and systematic in their daily work life. They trust and follow the model.
  • Consistently outwork the competition.