Maintenance Technician
3 weeks ago
DISH is a leading provider of connectivity solutions, with a rich history of innovation spanning over 40 years. Our business encompasses satellite television service, live-streaming, on-demand programming, smart home installation services, mobile plans, and products. We're committed to simplifying lives and empowering customers through our cutting-edge technology.
Job SummaryWe're seeking a skilled Field Technician to join our team. As a Field Technician, you'll represent DISH in customers' homes, delivering exceptional customer experiences and showcasing our innovative smart home solutions. Your expertise will be essential in building rapport with customers, resolving technical issues, and providing top-notch service.
Key Responsibilities- Represent DISH in customers' homes, providing exceptional customer service and technical support
- Install and configure DISH equipment, ensuring seamless connectivity and optimal performance
- Diagnose and resolve technical issues, utilizing your problem-solving skills and expertise
- Collaborate with customers to understand their needs and preferences, providing tailored solutions and recommendations
- Stay up-to-date with industry developments, product knowledge, and technical advancements
- Aptitude to build rapport quickly and establish strong relationships with customers
- Ability to stand on high ladders, lift heavy equipment, and work in varying climates/weather conditions
- Valid driver's license and a driving record that meets DISH's safety standards
- Travel may be required, with flexibility to adapt to changing schedules and priorities
- Competitive hourly rate: $22.50
- Paid training, time off, and holidays
- 4-day work week with opportunities for overtime
- Medical, dental, vision, and life insurance packages
- 401(k) plan with company match and employee stock purchasing program (ESPP)
- Tuition reimbursement and career development opportunities
We're committed to fostering an inclusive and equitable workplace, where every individual has the opportunity to succeed. If you're a motivated and customer-focused individual with a passion for technology and problem-solving, we encourage you to apply.
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