Box Office Operations Manager

7 days ago

San Antonio, Texas, United States LOD Staffing Full time
Job Summary

We are seeking a highly skilled Box Office Manager to join our team at LOD Staffing. As a key member of our operations team, you will be responsible for providing daily and day-of-event support to our Box Office Manager, managing and tracking all financial activities of the box office, scheduling and managing all box office staff, and providing accurate information to patrons, promoters, and staff regarding current and upcoming events.

Key Responsibilities
  • Edit and create new electronic event manifests and event masters for events, utilizing appropriate software to create, verify, view, sell, edit, and maintain ticket inventory and event information for all ticketed events at assigned locations.
  • Coordinate daily cash requirements and maintain security of all monies received.
  • Supervise, operate, and set up daily box office(s) as necessary.
  • Hire, schedule, and train staff for box office operations, including preparing ticket sales staff with current event information, preparing the box office(s) with proper supplies and equipment, and training staff on the use of computerized ticket systems.
  • Provide exceptional customer service to patrons by phone and in person, providing information, resolving patron complaints, and assisting in seat relocations.
  • Authorize refunds, exchanges, and cancellations on purchased tickets.
  • Monitor event sales and maintain event histories.
  • Prepare daily sales reports, transaction journals, and deposit forms.
  • Conduct audits to balance and verify the accuracy of all revenue received.
  • Provide real-time event reports, drop counts, and other information to management, promoters, and other interested parties, as required.
Requirements
  • Associate's degree preferably with an emphasis in Accounting, Business Administration, or a related field.
  • Three (3) years of increasingly responsible experience in box office operations.
Knowledge, Skills, and Abilities
  • Knowledge and comprehension of the various commands, reports, and procedures in the Ticketmaster system.
  • Knowledge in the use of an office computer, including Microsoft Word, Excel, and Outlook, and the ability to use various applications to prepare memorandums and informational documents for box office employees, clients, and staff.
  • Knowledge in effective customer service skills, skill in applying proper customer service technique to all situations involving clients and staff, and the ability to apply sound judgment in a hostile and stressful environment.
  • Knowledge in good time management and staffing procedures, skill in applying time management and staffing procedures when scheduling box office employees, and the ability to create schedules and communicate these schedules to box office employees and the payroll division.
  • Knowledge of Ticketmaster hardware (terminals, ticket printers, report printers, scanners, and card swipes), skill in manipulating and troubleshooting these devices, and the ability to quickly resolve issues with these devices when problems occur.
  • Knowledge of basic management techniques, skill in applying those techniques to employees, and the ability to apply those techniques to any situation that arises.
  • Knowledge of the City Cash Handling policy, skill in applying this policy to box office operations, and the ability to keep a secure environment in all box office spaces so as to maintain cash integrity as required.
  • Knowledge of effective teaching methods, skill in utilizing available teaching resources, guides, manuals, and handouts, and the ability to train new and current employees on existing and future technologies and policies.
  • Knowledge of good office management and filing systems, skill in utilizing available office storage units and equipment to create and maintain an effective filing system for storing box office information, closeouts, and reports, and the ability to keep the filing system organized and up to date.
  • Ability to perform all the physical requirements of the position, with or without accommodations.

  • Box Office Host

    2 weeks ago

    San Antonio, Texas, United States Flix Brewhouse Full time

    Job OpportunityFlix Brewhouse is seeking a skilled Box Office Host to join our team. As a Box Office Host, you will be responsible for providing exceptional customer service and ensuring a seamless ticket-buying experience for our guests.Key Responsibilities:Manage ticket sales and transactions with accuracy and efficiencyProvide excellent customer service...

  • Box Office Coordinator

    2 weeks ago

    San Antonio, Texas, United States Marriott Hotels Full time

    Unlock Your Potential at Marriott HotelsAre you ready to take your career to the next level? Marriott Hotels is seeking a talented individual to join our team as a Box Office Coordinator. As a key member of our resort operations team, you will have the opportunity to work with a global brand and make a real impact on our guests' experiences.About the...

  • Clinical Operations Specialist

    2 weeks ago

    San Antonio, Texas, United States Hamilton Health Box Full time

    Job SummaryHamilton Health Box is seeking a highly skilled and motivated individual to join our team as an On-Site Clinician. This is a PRN position located in San Antonio, TX, and is accountable to the Pod Manager.Key ResponsibilitiesCarry out daily clinical and administrative operations of a Hamilton Health Box locationInteract with patients for scheduling...

  • Clinical Operations Specialist

    3 weeks ago

    San Antonio, Texas, United States Hamilton Health Box Full time

    Job SummaryThis is a PRN position at Hamilton Health Box, a rapidly growing private equity-backed healthcare startup operating hybrid telemedicine-enabled primary care clinics. The On-Site Clinician (OSC) is responsible for carrying out daily clinical and administrative operations at a Hamilton Health Box location. This includes interacting with patients for...

  • Box Truck Delivery Driver

    2 weeks ago

    San Antonio, Texas, United States Cort Business Services Full time

    Job SummaryCORT Furniture Rental is seeking a reliable and skilled Delivery Driver to join our Operations team. As a key member of our team, you will be responsible for delivering and installing furniture to customers' homes and offices, ensuring a positive customer experience.ResponsibilitiesDrive a 26-foot box truck with a lift gate to customers' homes or...

  • Box Truck Delivery Driver

    1 week ago

    San Antonio, Texas, United States CORT Full time

    Job SummaryCORT is seeking a highly skilled and physically able Delivery Driver to join our Operations team. As a key member of our team, you will be responsible for delivering and installing furniture to customers' homes and offices, ensuring a positive customer experience.Key ResponsibilitiesLoad and deliver furniture to customers' homes and officesUnload...

  • Box Truck Delivery Driver

    2 weeks ago

    San Antonio, Texas, United States CORT Full time

    Job DescriptionCORT Furniture Rental is seeking a highly skilled and physically able Delivery Driver to join our Operations team. As a key member of our team, you will be responsible for loading and delivering furniture to customers' homes and offices, ensuring a positive customer experience.Key Responsibilities:Load and deliver furniture to customers' homes...

  • Box Truck Delivery Driver

    4 weeks ago

    San Antonio, Texas, United States CORT Full time

    About the RoleCORT, a leading provider of transition services, is seeking a skilled Box Truck Delivery Driver to join our team. As a key member of our Operations team, you will be responsible for delivering and installing furniture to customers' homes and offices.Key ResponsibilitiesLoad and unload furniture from our warehouse to customers' locationsDrive a...

  • Front Office Operations Manager

    2 weeks ago

    San Antonio, Texas, United States Residence Inn San Antonio NorthStone Oak Full time

    Job Title: Front Office ManagerJob Summary:We are seeking a highly skilled and experienced Front Office Manager to join our team at Residence Inn San Antonio North/Stone Oak. As a Front Office Manager, you will be responsible for managing the front office operations, ensuring exceptional guest service, and maintaining high standards of quality and...

  • Front Office Operations Manager

    1 month ago

    San Antonio, Texas, United States Residence Inn San Antonio NorthStone Oak Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Residence Inn San Antonio North/Stone Oak. As a key member of our hotel's leadership team, you will be responsible for overseeing the front office operations, ensuring exceptional guest service, and driving revenue growth.Key ResponsibilitiesGuest Services:...

  • U-Box Customer Care Representative

    3 weeks ago

    San Antonio, Texas, United States U-Haul Full time

    U-Haul Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values its employees? Do you enjoy working with customers and providing excellent service? If so, consider becoming a U-Haul Customer Care Representative.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as...

  • U-Box Customer Care Representative

    3 days ago

    San Antonio, Texas, United States U-Haul Full time

    U-Haul Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values its employees? Do you enjoy working with people and providing excellent customer service? If so, consider becoming a U-Haul Customer Care Representative.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our...

  • Owner-Operator Box Truck Position

    3 weeks ago

    San Angelo, Texas, United States Global Employment Team INC Full time

    Owner-Operator Box Truck PositionWe are seeking a skilled Owner-Operator Box Truck driver to join our team at Global Employment Team INC.Key Highlights:Weekly gross $6,000 - $8,000 (solo) *Hard runners can make more than 8k*No factoring feesNo forced dispatchOTR loads - 48 statesConsistent freight, competitive rates24/7 safety & ELD supportBi-weekly home...

  • Office Manager

    4 weeks ago

    San Antonio, Texas, United States Compass Group Careers Full time

    Job SummaryAs an Office Manager at Compass Group Careers, you will play a vital role in ensuring the smooth operation of our business unit. Your responsibilities will include coordinating accounting activities, maintaining cash control, payroll, and accounts payable and receivable. You will also be responsible for human resources administration, benefits,...

  • Parking Operations Manager

    4 weeks ago

    San Antonio, Texas, United States ASM Global Full time

    About the Role:We are seeking a highly organized and detail-oriented Parking Operations Manager to join our team at ASM Global. As a Parking Operations Manager, you will be responsible for overseeing all parking lots, parking cashiers, and ticket takers during events. You will also be responsible for coordinating parking for all events and ensuring that all...

  • Owner-Operator Box Truck Position

    3 weeks ago

    San Angelo, Texas, United States Global Employment Team INC Full time

    Box Truck Owner-Operator PositionGlobal Employment Team INC is seeking a skilled Owner-Operator Box Truck driver to join our team.Key Highlights:Weekly gross earnings: $6,000 - $8,000 (solo)No factoring feesNo forced dispatchOTR loads - 48 statesConsistent freight, competitive rates24/7 safety & ELD supportBi-weekly home timeGeneral freight, mostly...

  • Office Manager

    3 weeks ago

    San Antonio, Texas, United States Tiger Services Air Conditioning and Heating Full time

    Office Manager Job DescriptionWe are seeking a highly skilled and organized Office Manager to join our team at Tiger Services Air Conditioning and Heating. As a key member of our front office, you will be responsible for ensuring the smooth operation of our office and providing exceptional support to our team.Key Responsibilities:Manage and coordinate office...

  • Office Manager

    2 weeks ago

    San Antonio, Texas, United States Jackson Walker Full time

    Job Title: Office ManagerAt Jackson Walker, we are seeking a highly skilled and experienced Office Manager to oversee the general administrative functions and activities in our office.Key Responsibilities:Provide support to the Managing Partner as needed, ensuring seamless day-to-day operations.Ensure all new hire, leave of absence, position change, and...

  • Office Manager

    4 weeks ago

    San Antonio, Texas, United States Tiger Services Air Conditioning and Heating Full time

    Office Manager Job Description Are you looking for a company where you can utilize your skills and see the impact you make on a company's growth? At Tiger Services Air Conditioning and Heating, we're a fast-growing family-owned business that respects team members' personal time. We have a healthy balance between a professional career and a person's...

  • Office Manager

    3 days ago

    San Antonio, Texas, United States Tiger Services Air Conditioning and Heating Full time

    Office Manager Job DescriptionWe are seeking a highly skilled and organized Office Manager to join our team at Tiger Services Air Conditioning and Heating. As an Office Manager, you will be responsible for overseeing the day-to-day operations of our front office, ensuring seamless communication and collaboration with our team members and clients.Key...