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Beverage Specialist

2 months ago

Palo Alto, California, United States Four Seasons Hotels Limited Full time
About Four Seasons:

At Four Seasons, our strength lies in our people. We are a diverse group of individuals who strive for excellence, pushing boundaries and fostering a culture of mutual respect. Our team members worldwide are dedicated to crafting extraordinary experiences for our guests, residents, and partners through a commitment to luxury and heartfelt service. We believe that the key to delivering exceptional guest experiences is through a world-class employee experience and a supportive company culture.

We take pride in recognizing familiar faces, welcoming newcomers, and treating everyone we encounter with the respect and kindness we wish to receive. Whether you work with us, stay with us, or engage with us, our mission is to create lasting impressions that enrich your life. We believe that life is more fulfilling when we connect genuinely with the people and the world around us.

About the Location:
Located in a vibrant business center, our establishment upholds the highest standards of innovative hospitality. Situated in the heart of Silicon Valley, we offer a unique connection to the region's technological heritage, sports, and music venues, along with local adventures infused with artistic sophistication. Four Seasons Hotel Silicon Valley presents a creative approach to events, seasonal experiences, lifestyle amenities, and culinary excellence, culminating in the ultimate urban retreat.

Four Seasons Hotel Silicon Valley is committed to delivering the highest standards of luxury and personalized service. We believe in recognizing familiar faces, welcoming newcomers, and treating everyone we meet with the respect and kindness we wish to receive. Our goal is to create lasting impressions that enhance your experience.

About the Position:

The Bartender is responsible for providing prompt and efficient beverage service to hotel guests and servers, possessing comprehensive knowledge of all products offered at the bar.

Key Responsibilities:

Job duties include, but are not limited to:
  • Crafting and serving a variety of wines, spirits, and cocktails from the menu while adhering to established recipes and Four Seasons Standards.
  • Building rapport with guests through exceptional service.
  • Confirming guest orders, including any special requests, using the hotel's point-of-sales system.
  • Verifying completed orders against the guest's original request.
  • Providing service and taking orders from guests seated at the bar, offering engaging and detailed descriptions of each item's origin, flavor profile, and preparation methods; maintaining a thorough knowledge of liquors, wines, beers, ports, armagnacs, eau de vies, cognacs, and specialty cocktails.
Skills and Qualifications:

The ideal candidate will possess:
  • 2-3 years of experience in a high-end establishment, with a strong knowledge of wines, beers, and spirits.
  • The ability to obtain any necessary food handling or alcohol serving certifications as required by local or state regulations.
  • Preferred experience in a hotel or resort setting.
  • The capability to remain on their feet for the duration of the shift and communicate effectively with guests.
  • A proactive attitude and a flexible schedule, with availability to work weekends, holidays, and evenings.
  • All applicants must have the appropriate legal documentation to work in the United States.
What to Expect:
  • Hourly rate of $19.00 plus service charge.
  • Be part of a cohesive team with opportunities for career advancement on a global scale.
  • Medical, dental, and vision insurance.
  • Paid holidays, vacation, and sick leave.
  • 401k participation with a company matching program.
  • Complimentary stays at Four Seasons properties worldwide (subject to availability).
  • Free employee meals prepared by our culinary team.
  • Complimentary dry cleaning of employee uniforms.
  • Free employee parking.
Four Seasons is an Equal Opportunity, Affirmative Action employer. We encourage applications from minorities, women, veterans, and individuals with disabilities.