Customer Service Manager

1 month ago


Louisville, Kentucky, United States Burlington Full time
Customer Service Lead at Burlington

As a Customer Service Lead at Burlington, you will be responsible for ensuring efficient service at the front of lines. This includes directing cashier coverage and customer flow, as well as assisting the management team in communicating promotions and company updates.

Key responsibilities include:

  • Monitoring and validating returns, exchanges, check authorizations, voids, and other transactions
  • Supporting training for team members
  • Collaborating with the management team to achieve customer satisfaction goals

Burlington is a dynamic and fast-paced retail environment that requires strong communication and problem-solving skills. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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