Clinical Services Coordinator

2 months ago


Prescott, Arizona, United States Yavapai County Full time
About the Position: Summary

Role Summary

Under direct supervision, performs clerical duties for clinical services that include some or all of the following functional areas: medical reception, determining eligibility, appointment scheduling, specialty referrals, and medical records.

Major Responsibilities:

  • Receives and processes patients, collecting fees and ensuring accurate reconciliation.
  • Obtains and verifies patient information, including eligibility and insurance details.
  • Provides exceptional customer service, answering phones, scheduling appointments, and handling messages.
  • Processes specialty referrals and manages electronic health records with precision.
  • Performs other job-related duties as assigned by management.

Minimum Qualifications:

Education:
High school diploma or equivalent.

Experience:
A minimum of one year of general office experience, preferably in a medical office setting.

Additional Requirements:
Must possess a valid Arizona driver's license.

Required Skills and Knowledge:

  • Proficiency in electronic practice management systems, medical records management, and medical terminology.
  • Excellent business English, spelling, grammar, punctuation, and composition skills.
  • Familiarity with clerical office practices and procedures.
  • Strong research techniques and report writing abilities.
  • Knowledge of current Microsoft Office software and filing and recordkeeping practices.

Desirable Skills and Abilities:

  • Exceptional customer service and communication skills.
  • Ability to establish and maintain effective working relationships with employees, agencies, and the public.
  • Strong organizational and attention-to-detail skills.


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