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Automotive Service Coordinator
2 months ago
Company: The Boyd Group
Join Our Team at The Boyd Group
The Boyd Group, a prominent leader in the automotive repair industry across North America, is looking for a Customer Service Coordinator to deliver outstanding customer service and administrative assistance for our Repair Facility Team.
We provide competitive compensation ranging from $60,000 to $150,000.
Key Responsibilities
- Consistently implement the WOW plan.
- Arrange appointments for vehicle repairs utilizing the Daily Demand Capacity Planner and CCC One scheduling system.
- Compile repair order documentation with all necessary paperwork.
- Document all interactions with customers and insurance representatives.
- Oversee rental vehicle information through the ARMS system.
Required Education/Experience
- High School Diploma or GED is mandatory.
- A minimum of 1 year of experience in a comparable position is required.
- Experience in the auto body sector or a related environment is preferred.
Required Skills/Abilities
- Ability to multitask effectively in a dynamic environment.
- Strong attention to detail and precision.
- Proficient computer skills and excellent communication capabilities.
Other Requirements
- A valid driver's license is necessary.
The Boyd Group offers competitive salaries, health benefits, retirement plans, and more. We are an equal opportunity employer dedicated to fostering diversity in the workplace.
About Us: The Boyd Group has been a trusted provider of automotive repair services for over 80 years.