Customer Service Liaison

2 days ago


West Columbia, South Carolina, United States State Farm Insurance Full time
Customer Relations Representative

At State Farm Insurance, we're seeking a skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Assist customers with their insurance needs and provide solutions to their inquiries and issues.
  • Process policy changes, claims, and payments accurately and efficiently.
  • Maintain customer records and update information as necessary.
  • Collaborate with team members to ensure seamless customer experiences.
  • Stay updated on insurance policies, regulations, and industry trends to provide accurate information and advice.

What We Offer:
  • A collaborative and dynamic work environment.
  • Ongoing training and development programs to enhance your knowledge and skills.
  • The opportunity to work with a leading insurance company and make a real difference in people's lives.

Requirements:
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.


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