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Event Services Technician

2 months ago

San Diego, California, United States Pinnacle Live Full time
About the Role

Pinnacle Live is seeking a highly skilled Event Services Technician to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer service and technical support for our clients and guests.

Key Responsibilities
  • Assist with floor operations, including setup, strike, and operations of technology solutions in a hotel or hospitality environment.
  • Provide clear instructions on operating equipment to guests and clients.
  • Communicate effectively with clients to ensure the success of all events.
  • Follow up on client requests and provide solutions to any issues that may arise.
  • Maintain accurate client event information within our business systems.
  • Review daily invoices with clients and obtain their signature on invoice(s).
  • Ensure all inventory is in good working order and in rental condition.
  • Report any lost, stolen, or damaged equipment to management immediately.
Requirements
  • High School Graduate or equivalent.
  • Prior exposure to audio-visual and/or hospitality industry.
  • Computer proficiency (hardware, software, and networking).
Preferred Skills
  • Strong technical aptitude.
  • Good working knowledge of computer hardware and software.
  • Planning ability; able to plan and prioritize.
  • Strong interpersonal skills.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Strong team player orientation.
  • Commitment to best-in-class customer service for internal and external stakeholders.
About Pinnacle Live

Pinnacle Live is a premium, in-house AV partner that elevates live event expectations for people and venues who demand better. We empower our team members to tackle tough challenges and deliver unforgettable hospitality and live event experiences.