Front of House Hospitality Specialist
3 weeks ago
We're more than just a restaurant – we're a leader in the hospitality industry, dedicated to delivering exceptional experiences for our guests and employees alike. Our unique setting atop the hills of Orange County offers breathtaking views, and our commitment to excellence extends to every aspect of our business. As a Front of House Hospitality Specialist, you'll have the opportunity to grow your career with us, enjoying a competitive estimated salary of $17.50 - $18 per hour, benefits, and opportunities for advancement. Join our team and become a part of something special
**Responsibilities:**
- Ensure a seamless and welcoming experience for all guests, from initial contact to departure.
- Manage seating arrangements, reservations, and waitlists with efficiency and professionalism.
- Present menus and provide detailed information about menu items, specials, and dietary options.
- Collaborate with servers to deliver outstanding service and ensure a smooth flow of orders.
- Maintain the highest standards of cleanliness throughout the host stand, lobby area, and restrooms.
- Respond promptly and courteously to guest inquiries, requests, and concerns, resolving issues efficiently and professionally.
- Support special events, private parties, and large group reservations with expertise and enthusiasm.
**Requirements:**
To excel in this role, you'll need a genuine passion for delivering exceptional customer service, strong communication and interpersonal skills, and the ability to multitask and thrive in a fast-paced environment. A background in hospitality or customer service is highly desirable, and flexibility to work evenings, weekends, and holidays is essential. You must be at least 18 years old and eligible to work in the United States.
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