Host/Hostess - Hospitality Ambassador

5 hours ago


Los Angeles, California, United States Marriott International Inc Full time
Job Summary

We are seeking a highly skilled and enthusiastic Host/Hostess to join our team at Marriott International Inc. As a Host/Hostess, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.

Key Responsibilities
  • Greet guests and determine the number in their party, ensuring a seamless and efficient check-in process.
  • Seat guests by finding a clean, available table, and provide any necessary assistance to ensure a comfortable dining experience.
  • Maintain the cleanliness and organization of the dining area, adhering to high standards of quality and service.
  • Monitor dining rooms for seating availability, service, and guest satisfaction, taking proactive steps to address any concerns or issues.
  • Collaborate with the service team to ensure prompt and attentive service, meeting the high expectations of our guests.
  • Develop and maintain positive relationships with guests, colleagues, and management, promoting a culture of excellence and teamwork.
Requirements
  • High school diploma or equivalent required.
  • No prior work experience necessary, but a passion for delivering exceptional guest service is essential.
  • Ability to work in a fast-paced environment, maintaining a positive attitude and composure under pressure.
  • Excellent communication and interpersonal skills, with a focus on providing warm and welcoming service to guests.
  • Ability to stand, sit, or walk for extended periods, with occasional lifting of objects weighing up to 10 pounds.
What We Offer
  • A competitive hourly rate of $27.50 to $28.50, with opportunities for advancement and professional growth.
  • A comprehensive benefits package, including health insurance, flexible spending accounts, and a 401(k) plan.
  • A dynamic and supportive work environment, with opportunities to develop new skills and take on new challenges.
  • A chance to be part of a global hospitality brand, with a commitment to excellence and a passion for delivering exceptional guest experiences.


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