Retail Operations Manager

1 week ago


Incline Village, Nevada, United States Jushi USA Full time
About Jushi USA

Jushi USA is a leading cannabis company dedicated to providing exceptional patient experiences. We are seeking an experienced Retail Operations Manager to join our team and lead our retail stores to success.

Job Summary

We offer a competitive salary of $75,000 - $100,000 per year, depending on experience. As a Retail Operations Manager, you will be responsible for the day-to-day operations of our retail stores, including staffing, training, scheduling, buying, visual merchandising, cash management, inventory management, and compliance adherence.

Main Responsibilities:
  • Hire and develop a team who are passionate about medical cannabis and the service they provide
  • Lead by example through being the ultimate illustration of service, dedication, pace, positivity, and energy
  • Mentor, motivate, elevate, and inspire the team through training and performance reviews to ensure the company's culture and expectations are met and exceeded
  • Train store staff by reviewing, revising, and implementing training materials; delivering training sessions; understanding the staff needs of the store and build depth on the bench to ensure all Company initiatives can be expedited with ease
  • Follow established policies and procedures and execute all company programs for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines
  • Identify and develop process improvements to assist with company growth
Requirements
  • High School diploma or General Education Development (GED) required
  • Associate or Bachelor's degree in any field preferred
  • Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience
  • Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals
  • Strong leadership skills and ability to effectively interact with patients and other members of the Team


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