Special Investigator

1 week ago


San Francisco, California, United States Department of Consumer Affairs Full time

Job Description and Duties:


The Department of Consumer Affairs is currently recruiting for a Special Investigator within the Enforcement Division. The position is located in California.



Under the general direction of the Supervising Special Investigator I (SSI I), the Special Investigator (SI) works at the entry/training, journey and full journey level to investigate reactive consumer complaints including complex complaints based upon the rules and regulations of the Contractors State License Law.



Key Responsibilities:



  • Investigate complaints and conduct interviews
  • Analyze evidence and data to determine the validity of a complaint
  • Develop and implement strategies to resolve complaints
  • Collaborate with other agencies and stakeholders to address complex issues
  • Prepare and present reports and recommendations to management


Requirements:



  • A valid California Driver's License (CDL) is required
  • Medical clearance prior to being hired
  • Participation in the DMV's Employer Pull Notice Program (EPN)
  • Submission of fingerprints to the Department of Justice for criminal history background clearance
  • Submission of a Statement of Economic Interests (Form 700)


Benefits:



  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Collaborative and supportive work environment
  • Access to training and development programs
  • Comprehensive benefits package, including health, dental, and vision insurance


How to Apply:


Please refer to the Application Instructions and Additional Instructions for information on how to apply.



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