Assistant General Manager
2 months ago
Fresquez Companies Group is a family-owned and operated business that operates over 20 restaurants in New Mexico, Texas, and Colorado. We are committed to providing exceptional customer experiences and creating a positive work environment for our team members.
Job SummaryWe are seeking an experienced Restaurant Operations Manager to join our team. As an Assistant General Manager, you will be responsible for supporting the General Manager in overseeing and managing the operations of a single or multi-unit restaurant. This includes managing the operations, building, coaching, developing, and mentoring staff.
Key Responsibilities- Maximize profitability by ensuring portion control, monitoring accuracy of charges.
- Execute a leadership role model while consistently exhibiting Fresquez Vision, Mission, Values, and Goals.
- Assist in accomplishing restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees.
- Assist in achieving restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; resolving problems; completing inventory and audits.
- Estimate food costs and profits; adjust menus as needed.
- Control costs by reviewing portion control and quantities of preparation, minimizing waste, ensuring high quality of preparation.
- Obtain ServSafe certification, as an AGM. Ensure that the restaurant is in compliance with FDA food code.
- Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues.
- Encourage a multi-functional and collaborative approach.
- Develop, implement and maintain product specification and recipe books, to ensure product consistency across all restaurant concepts.
- Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures.
- Perform other incidental and related duties as required and assigned.
- Minimum of 2 years of progressive leadership experience in the restaurant/hospitality sector, with a focus on restaurant operations.
- Experience teaching, coaching, and training adults in a variety of environments and situations (technical, skills training as well as soft skills, leadership).
- Strong written, verbal communication, and presentation skills, including the ability to communicate with all levels of the organization.
- Strong problem-solving skills and the ability to partner with others to achieve results/resolution, an innovative and forward-thinking leader.
- Excellent interpersonal skills with the ability to negotiate and influence.
- Proven experience leading cross-functional teams to develop new business, training, and operational efficiency solutions.
- Ability to handle high stress situations, ambiguity, and changing priorities.
- Proficient Word, Excel, PowerPoint and internet skills.
- Licensed to operate an automobile without hours of operations restrictions.
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling.
- Must be able to work with Fresquez menu products, as well as work around potentially hazardous chemicals (i.e., cleaning products).
- Assists with schedule to ensure operational flow.
- Ability to coach and motivate others to achieve departmental, and company goals.
- Ability to delegate and demonstrate leadership courage to hold others accountable for results and their actions.
- Places a value on diversity and shows respect for and openness to others' backgrounds and ideas.
- Proven experience leading cross-functional teams to develop new business, training, and operational efficiency solutions.
- Professional behavior that contributes to creating an environment of respect and professionalism.
- Effective organizational and time management skills; able to manage multiple priorities, to complete tasks/projects in a timely fashion.
- Ability to work at a fast pace in an effective manner.
- Effective and friendly interpersonal communication and interpersonal skills with internal and external customers.
- Excellent computer skills to include Outlook, Word, Excel, Publisher, PowerPoint, Social Media, Internet Research, 10-key, and willingness and ability to learn new systems.
- Prepare special reports/assist on special projects as needed or requested.
- Ability to lead though influence in a collaborative environment.
- Demonstrates experience partnering with clients on solving business/operational issues.
- Establish communication abilities at multiple levels of the organization.
- Demonstrates organization skills leading to the ability to successfully manage multiple priorities in a dynamic environment.
- Organization/Prioritization, Time Management, Data Entry Skills, General Math Skills, Analyzing Information, Attention to Detail, Thoroughness, Reporting/Researching Results, Verbal and Written Communication Proficiency, Ethical Conduct, High Integrity, Confidentiality, Personal Responsibility, Accountability, Initiative, Accuracy, Follow Up/Through Skills, Dependability, Problem-Solving Skills, Positive Attitude, Teamwork Oriented, Self-Motivated, Independent Judgement and Professional Appearance.
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