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Assistant Bakery Manager

2 months ago

Lancaster, Pennsylvania, United States Weis Markets Full time
Job Summary

Weis Markets is seeking a highly skilled and experienced Assistant Bakery Manager to join our team. As a key member of our bakery department, you will be responsible for leading a team of associates in providing exceptional customer service and ensuring the highest quality products.

Key Responsibilities
  • Customer Service: Promote excellent customer relations by instilling positive customer-focused behavior with associates. Smile and greet customers, answer customer questions, and help resolve customer issues promptly in a polite and professional manner.
  • Order Taking and Decoration: Take customer orders over the phone or in person at the store with a pleasant and positive attitude. Determine what the customer is looking for in terms of size, flavor, and appearance. Create the finished decorated product in a timely fashion.
  • Product Preparation and Display: Decorate cakes and other bakery products using dye, specific designs, or by creating custom designs. Use a variety of creams, frostings, and fillings with consistent outcomes. Make icing for cakes and other related products. Adhere to company-approved recipes.
  • Inventory Management and Scheduling: Oversee department inventories by tracking weekly sales reports, product orders, and supplies to ensure successful period-end physical inventory. Assist with scheduling all bakery associates, participate in training, rewards, and recognizes performance, and delegate work assignments to effectively utilize talents and abilities while maximizing profits for the department.
  • Merchandising and Sales: Develop and implement merchandising plans that meet financial goals. Knowledgeable on weekly ads and specials to ensure correct pricing and production amounts. Continuously improve knowledge of produced merchandise. Adhere to and enforce company policy of production logs.
  • Expense Control and Quality Assurance: Control department expenses by improving operations and efficiencies, control labor costs, and reduce losses due to damages, spoiled product, and shrink. Ensure associates correctly follow company recipes for prepared products. Maintain freshness by properly removing and recording out of code products. Complete required product logs.
  • Team Leadership and Communication: Ensure smooth workflow within the department by cooperating with co-workers and superiors. Strive to continuously improve job performance. Responsible for utilization of all company-provided Personal Protected Equipment (PPE), including cut-resistant gloves, safety cutters, and company-sponsored footwear.
Requirements
  • Education: High school diploma or general education degree (GED) required. Associate or bachelor's degree in business-related or food service-related field desirable.
  • Experience: Minimum (2) years' experience in management in retail/restaurant/supermarket environment. Previous decorating experience preferred.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and knowledge of bakery operations and inventory management.