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Legal Intake Coordinator

4 weeks ago

Jacksonville, Florida, United States Baggett Law Full time
Legal Intake Specialist

We are seeking a highly skilled and empathetic Legal Intake Specialist to join our team at Baggett Law. As a key member of our support staff, you will play a crucial role in ensuring a seamless client experience from initial contact to case management.

Responsibilities:
  • Client Outreach: Engage with prospective clients, listening attentively to their concerns and determining the best fit for our practice.
  • Data Entry and Case Management: Organize and maintain accurate records, perform data entry, and manage client files to streamline our case management system.
  • Administrative Support: Provide administrative assistance, including managing spreadsheets, writing emails, faxing, copying, and transcribing notes to ensure efficient office operations.
  • Marketing and Outreach: Collaborate with our marketing team to develop awareness initiatives and foster relationships with other attorneys to grow our client base.
  • Schedule Management: Coordinate attorney schedules, including consultations, to facilitate caseload growth.
Requirements:
  • Excellent Communication Skills: Possess the ability to communicate eloquently and empathetically with clients and colleagues.
  • Technical Skills: Demonstrate solid data entry, spreadsheet management, and computer skills.
  • Previous Experience: Previous legal experience is a plus, and experience with CRM and case management software is desired.
  • Customer Service: Previous customer service or sales experience is preferred.

Compensation: $40,000+ depending on experience.