Field Service Technician
2 weeks ago
The Field Service Specialist will be responsible for installing, servicing, and repairing equipment at the facility and customer locations. This role requires technical expertise and hands-on experience, serving as a key liaison between the company and customers by providing technical solutions and documentation.
Key ResponsibilitiesTechnical Support- Test, troubleshoot, and repair electronic controls
- Diagnose and fix equipment in the field and handle product returns
- Assist production personnel with technical issues
- Write service reports based on field findings
- Read and interpret engineering documents (schematics, drawings, test plans)
- Communicate with customers about service needs for products in OEM plants and field support
- Professionally communicate with customers and vendors to understand and solve field issues, while promoting products
- Work with the field service team to improve project management processes
- Develop and administer processes to better manage projects or programs
- Familiarity with the "8D" problem-solving process or similar methods
- Ability to work closely with coworkers and management
- Strong verbal and written communication skills
- Bachelor's degree in engineering with 1 year of relevant experience OR an associate degree/technical certificate with 4 years of relevant experience
- Ability to evaluate, diagnose, and troubleshoot field failures independently, using various tools and creative solutions
- Knowledge of machine controls, electronic circuits, motors, hydraulics, oscilloscopes, schematics, and embedded software (C/C++)
- Willingness to travel up to 50% of the time
- Respond to emergency, after-hours calls when necessary
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Field Service Technician
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Field Service Technician
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Field Service Technician
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Field Service Technician
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Field Service Technician
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Field Service Technician
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Field Service Technician
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Field Services Technician
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Field Service Technician
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Field Service Technician
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Field Services Technician
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Field Services Technician
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Field Service Technician
2 weeks ago
Milwaukee, Wisconsin, United States BCforward Full timeJob Title: Field Technician/ PC Technician/ Printer TechnicianBCforward is seeking a highly motivated Field Technician/ PC Technician/ Printer Technician for an opportunity in Milwaukee, WI.Job Summary:This customer-facing, non-exempt client PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to...
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Field Service Technician
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Field Service Technician
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