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Night Shift Shuttle Operations Supervisor

2 months ago

Anchorage, Alaska, United States Reimagined Parking Full time
Dispatcher Role at Reimagined Parking

The Dispatcher role at Reimagined Parking entails overseeing and directing training for all operational staff to guarantee exceptional customer service and operational efficiency. This position demands a swift response to customer inquiries while ensuring high-quality interactions with clients. Key duties include managing shuttle bus operations, tracking vehicle availability, generating reports, and working collaboratively with team members to uphold quality and safety standards.

Primary Responsibilities
  • Oversee and facilitate training for operational staff.
  • Manage shuttle bus operations and monitor vehicle availability.
  • Generate reports and maintain records related to shuttle services.
  • Collaborate with team members to ensure consistent service reliability.
  • Adapt to fluctuations in customer demand and devise solutions to enhance service delivery.
Required Skills and Qualifications
  • A minimum of 1 year of experience in the transportation sector.
  • Availability to work various shifts, including weekends and holidays.
  • Experience in bus or shuttle operations is preferred.
  • Excellent written and verbal communication abilities.
  • Proficient in computer usage and office software applications.
  • Operational understanding of various technical devices.
  • Knowledge of transportation regulations.
Company Overview

At Reimagined Parking, we are committed to delivering outstanding service to our clients. We prioritize integrity, teamwork, and a proactive mindset in achieving our objectives. We seek individuals who are passionate about making a meaningful impact in their roles.