Retail Customer Service Supervisor

7 days ago


Richardson, Texas, United States PetSmart, Inc. Full time
Pet Care Customer Service Role

As a Customer Experience Lead at PetSmart, Inc, you will be responsible for delivering exceptional customer service and experiences across various channels, including telephone, in-person, and online interactions. Your key objectives will include:

Maintaining store standards and promoting a culture of empowerment and compliance

Championing resources and fostering a safe and inclusive workplace environment

Responding to customer concerns and resolving issues in a timely and professional manner

This role requires a strong customer service background, excellent communication skills, and the ability to work in a fast-paced environment. If you are passionate about delivering exceptional customer experiences and have a strong commitment to customer satisfaction, we encourage you to apply for this exciting opportunity.

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