Personal Banker Associate II

1 week ago


Kalamazoo, Michigan, United States Fifth Third Bank, N.A. Full time
Job Summary

Fifth Third Bank, National Association is seeking a highly motivated and customer-focused Personal Banker Associate II to join our team. As a key member of our retail banking team, you will be responsible for providing exceptional customer service, building relationships, and promoting financial products and services to meet the needs of our customers.

Key Responsibilities
  • Develop and maintain a thorough understanding of our retail banking products and services to effectively promote and sell to customers.
  • Build and maintain strong relationships with customers to understand their financial needs and provide tailored solutions.
  • Utilize the consultative sales process to identify and address customer needs, and to promote cross-selling opportunities.
  • Participate in training and development programs to enhance knowledge and skills in sales, customer service, and financial products.
  • Collaborate with colleagues to achieve sales and customer service goals, and to provide exceptional customer experiences.
Requirements
  • Bachelor's degree or equivalent work experience.
  • Experience in the financial industry preferred.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in Microsoft Office and other banking software applications.
What We Offer

Fifth Third Bank, National Association offers a competitive compensation and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, as well as a collaborative and inclusive work environment.


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