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Lead Clerk Supervisor

2 months ago

Memphis, Tennessee, United States Shelby County Full time

Job Title: Clerk Operations Supervisor

Company: Shelby County

Position Overview

This role operates under the general oversight of a department head to manage the clerical staff, comprising subordinate personnel tasked with various responsibilities within the Clerk's office.

Essential Qualifications

  • A minimum of three (3) years in a leadership or supervisory role
  • A Bachelor's degree in public administration, business management, or a closely related discipline; OR
  • A suitable combination of relevant education and/or experience
  • PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED

Key Responsibilities

  • Delegates, oversees, and assesses the work of subordinate staff within a designated area
  • Organizes, schedules, and coordinates operational tasks
  • Reviews employee performance to ensure effective and efficient work processes
  • Recommends hiring, promotions, disciplinary actions, and terminations
  • Implements training and development programs for staff
  • Adds value by resolving issues related to the supervised work
  • Identifies necessary materials, equipment, and facilities for the unit
  • Compiles data and prepares comprehensive reports based on individual submissions from subordinates
  • Performs additional related duties as required or directed

Knowledge, Skills, and Abilities (KSA's)

  • Understanding of supervisory methods and techniques
  • Familiarity with the work activities being supervised
  • Leadership and managerial skills
  • Capability to coordinate and guide the activities of assigned personnel
  • Effective communication and collaboration with other departments
  • Ability to prepare detailed reports
  • Knowledge of relevant systems and procedures

Disclaimer

This position requires a background check for any convictions that may significantly relate to job responsibilities. Only convictions that are substantially relevant to the job duties will be taken into account and will not automatically disqualify the candidate.