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Experience Director

2 months ago

McKinney, Texas, United States Ulta Beauty Full time

Job Summary:

As an Experience Manager at Ulta Beauty, you will be responsible for overseeing a team of professionals to deliver exceptional guest experiences, drive retail sales, and optimize operational efficiency. Your key objectives will include:

  • Leading a high-performing team: Oversee a team of stylists, estheticians, guest coordinators, and boutique leads to ensure seamless execution of services and sales.
  • Guest Experience and Satisfaction: Be accountable for all aspects of the guest experience, including salon services, retail sales, makeup, and guest satisfaction.
  • Operational Excellence: Drive company profitability through operational excellence, top-line sales growth, and expense control.
  • Associate Development: Support all aspects of associate and services professional development, including developing and maintaining their clientele.

Requirements:

To succeed in this role, you will need to possess excellent leadership and communication skills, with the ability to drive results-oriented teams and foster a culture of excellence.