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Network Performance Oversight Manager
2 months ago
Position Summary:
Act as the Network Manager for the Information Technology Support Services contract, ensuring the efficiency and operational awareness of critical systems and networks. This role is essential for maintaining optimal performance for Command and Control systems across various locations.
Key Responsibilities:
- Network Monitoring: Provide expert oversight of network performance and monitoring for designated information systems. Ensure reliable and high-quality data transmission.
- Application Management: Administer and troubleshoot commercial applications, documenting any disruptions and conducting thorough performance assessments.
- Technical Assistance: Work closely with clients and management to resolve technical challenges, offering system administration support and insights on network performance.
- Issue Resolution: Detect and address network issues promptly, keeping stakeholders informed and recommending performance enhancements.
- Upgrade Planning: Strategically plan and execute network improvements and enhancements, while evaluating system performance regularly.
- Performance Analysis: Continuously monitor the availability of networks, servers, and applications, gathering performance metrics to identify potential challenges.
- Incident Response: Manage and troubleshoot network-related incidents, documenting outages and ensuring appropriate communication protocols are followed.
- System Upkeep: Execute batch jobs or scripts to sustain system functionality, analyzing performance data to propose effective solutions.
- Collaboration: Work in conjunction with various sites for performance monitoring and troubleshooting, assisting with configurations and installations as needed.
- Strategic Judgment: Utilize independent judgment to meet contract goals, anticipating client needs and planning necessary system upgrades.
- Resource Optimization: Oversee resource utilization to enhance network availability while minimizing operational costs.
- Regulatory Compliance: Ensure adherence to safety, security, and other regulatory standards, remaining informed about training and certification requirements.
Essential Requirements:
- High school diploma or equivalent; AND,
- Active CompTIA Security+ CE or equivalent; AND,
- A minimum of 5 years of general information technology experience.
Security Clearance:
- Top Secret with SCI Eligibility.
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