Principal Strategist, Inspire Value- Manufacturing

1 week ago


Waltham, Massachusetts, United States ServiceNow Full time
About the Role

We are seeking a highly experienced and skilled Principal Strategist to join our Inspire Value- Manufacturing team at ServiceNow. As a key member of our Global Sales Strategic Accounts team, you will play a critical role in revolutionizing the enterprise software customer experience and driving exponential returns for our customers.

Key Responsibilities
  • Engage with executives to determine and manage custom industry-aligned digital transformation advisory engagements at select customers, applying ServiceNow methodologies.
  • Lead discovery workshops with prospective and existing customer leadership and their teams to understand goals and challenges.
  • Document and present insights and recommended solutions to meet customer goals.
  • Create high-quality deliverables that communicate strategic agreement, present multi-year roadmaps, and document the full business case to justify action.
  • Communicate and advise in 1:1 and 1:many environments.
Qualifications
  • 10+ years of relevant experience as a Management Consultant with exposure to cloud technologies or a customer-facing strategy manager with a technology vendor.
  • Executive/leadership experience working on digital transformation projects or enterprise software deployments preferred.
  • Considerable experience in the manufacturing industry is needed.
  • Experience developing C-Level relationships with an ability to simplify and communicate complex topics to an audience.
  • Experience with public speaking, meeting facilitation, and whiteboarding.
  • Deep customer connects in Manufacturing East region.
  • High level of executive presence with a humble demeanor.
  • Analytical and financial experience.
  • Enjoyment working in a collaborative environment.
  • Ability to travel up to 40% of the time.
About ServiceNow

ServiceNow is an equal opportunity employer. We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact us for assistance.



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