Lead Receptionist

3 weeks ago


West Haven, Connecticut, United States West Haven Center for Nursing and Rehabilitation Full time
Lead Receptionist Opportunity at West Haven Center for Nursing and Rehabilitation

We are seeking a highly organized and professional Lead Receptionist to be the primary point of contact for our nursing home in West Haven. This role is ideal for someone who enjoys interacting with people, has a passion for providing exceptional service, and thrives in a dynamic environment.

Key Responsibilities:
  • Provide exceptional customer service by greeting visitors, addressing inquiries, and directing calls and requests.
  • Oversee the reception desk schedule, ensuring smooth and efficient operations.
  • Assist with administrative tasks, including data entry, visitor logs, and mail management.
  • Act as a liaison between departments, staff, residents, and families, ensuring accurate and timely communication.
Requirements:
  • Strong organizational skills with the ability to multitask and prioritize effectively.
  • Proficiency in Microsoft Office Suite and general computer skills.
  • Exceptional verbal and written communication skills, with a professional demeanor.
  • A positive, warm, and approachable personality with a passion for helping others.
  • Flexibility to work weekends or additional hours as needed.
Benefits:
  • Competitive pay and comprehensive benefits package
  • A fun, supportive, and collaborative work environment
  • Opportunities for professional growth and development

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